In today’s world, time is a precious commodity, and of all of the things on your to-do list, chances are, chores like mowing the lawn, cleaning the house and picking up after the pooch are down there towards the bottom. That is why many homeowners today are opting out of the less rewarding moments of daily life and choosing to outsource them instead.
When it comes to pet waste management, you might be surprised to learn just how many different options you have when choosing the right service to clean up after your pup. After all, it’s just dog poop, right? Not so fast.
For those who aren’t quite sure where to start, here are some questions you might want to consider asking a pet waste removal service to make sure you select the best option:
- How long has your company been in business?
- How many yards do you currently service?
- How many pet waste technicians (scoopers) do you have on staff?
- How many trucks are in your fleet?
- Are your technicians employees of your company or are they independent contractors?
- Do the technicians wear uniforms and drive marked vehicles?
- What does your company do with the collected waste? Will it be placed in our garbage can or disposed of somewhere else?
- If the waste is taken elsewhere, how does your company then dispose of it?
- What is your policy on service issues? How and who do we contact in such an event?
- What is your normal turn-around time for additional service needs or corrective action for service-related issues?
When selecting a pet waste removal service, it is important to look for a professional company with friendly technicians, clean vehicles and equipment, great customer service and a satisfaction guarantee. Good companies will also be properly bonded and insured, will perform background checks on their employees, disinfect their tools between jobs, and will be actively involved in the local community.
Scooping dog poop might not be rocket science, but just like with any service-based business, there’s a lot more involved in running an efficient operation with great customer service than meets the eye. Asking a few simple questions upfront can make a world of difference in the long run.
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