Complete Kitty Litter Box Service FAQs
How many litter boxes will I need for the service?
If your cat uses one litter box, you will need two extra litter boxes. One to put out for your cat for the upcoming week and one to keep in case of an emergency need. If you keep two litter boxes out for you cats, then you will need five total (your emergency reserve box plus two clean boxes to put out for your cats on your service day while the other two dirty boxes are being cleaned, sanitized and refilled.)
Do you need access into my home?
No. We do not enter your home to provide our service so there is no need to be home when we come by to clean your box. Simply leave your dirty litter box next to your garage, under a carport, outside your back door or wherever is easiest for you on your service day. Every litter box we provide comes with a lid that snaps securely on top so even if it is raining, the inside of the clean litter box will stay dry. These snap-on lids also protect your litter box from being disturbed by outside animals.
Can I purchase additional litter boxes from you?
Of course! If you need additional litter boxes we are happy to provide them. To protect the health and safety of your cat(s) we DO NOT reuse or recycle litter boxes across customers under any circumstance. When customers purchase a litter box from DoodyCalls they always receive a brand new one for their pet.
Will my cat’s litter box ever get mixed up with someone else’s?
Absolutely not. The DoodyCalls process for cat litter service is designed to eliminate any possibility of a litter box mix-up. All the cleaning is done on site (at your location) and we never remove boxes from the premises, so there is zero chance of a mix-up occurring. We do this to ensure your cat’s environment stays as healthy, safe and clean as possible.
What types of kitty litter do you use?
We use an environmentally friendly litter. It is more absorbent than standard cat litter and has deodorizer included.
How often should I get your service?
Service frequency is completely up to you. It depends how often you wish to have your cat’s litter boxes scrubbed, disinfected, deodorized and completely refreshed with new litter. Some cat owners with multiple cats prefer twice-weekly service, others are fine with every other week or monthly service. We recommend weekly service.
What products do you use to clean and disinfect the litter boxes – and are they safe for my cats and family?
We clean and disinfect all litter boxes with a standard bleach and water solution. This is the veterinarian-recommended method of killing viruses, germs and bacteria, and it is safe for your cats and family.
Will I really NEVER HAVE TO BUY CAT LITTER AGAIN?
You shouldn’t have to as long as you have our service!
How much does the service cost?
The cost for the DoodyCalls Complete Kitty Litter Box Service varies. Factors that determine pricing include the type of cat litter selected, whether you have your own boxes or we are providing them, the frequency of service and the number of boxes we are cleaning for you.
How do I get a free quote or sign up?
Our Customer Care Team is here to answer your questions seven days a week at 1.800.366.3922 and you can always click here to get a free quote >>