Simple Business, Sophisticated Systems

We started DoodyCalls for a lot of reasons. One was the desire to work outside. Another was stress—we didn’t want any!

In pet waste removal, we found what we were looking for. This is a business that requires minimal upfront costs, has very few moving parts and can be run from home. Today, with an established brand name and sophisticated business systems in place, DoodyCalls gives new franchise owners a simple and affordable competitive edge to break into the booming, $50 billion pet care industry.

• Sales & Customer Care Center – Our Sales and Customer Care Team is located in Doo'Ville—the DoodyCalls national headquarters in Charlottesville, Virginia. These team members are here to help your business grow by handling incoming calls, closing sales and signing up new clients, performing outbound sales calls, and following up on sales leads. Relax knowing you can be at your child’s soccer game and still be signing up new clients!
• Routing/Invoicing System – This system is used to schedule and route new clients, track when clients request vacation-prompted hold-service requests, and match clients with specific work crews. Automatically, it creates and maps route lists, optimizes stops for each of your crews, and even generates door-to-door driving directions for every route. At billing time, it produces the monthly invoices for you and is fully integrated with QuickBooks.
• GPS Tracking – You can monitor the locations and routes of all your teams with GPS information that is archived on the system for 90 days. This handy feature lets you “go back in time” to verify that clients were serviced and check the length of time spent at any given stop.
• Web-Based Feedback – All great businesses collect data from clients so that they can learn how to continuously improve the "customer experience." Our feedback system allows franchises to send their clients a comprehensive satisfaction survey on a quarterly basis. The system also allows us to create graphical performance reports that can be viewed online and exported into other applications for later use.
• Intranet – Think of the DoodyCalls intranet as the collective knowledge base of all of our franchises. It contains a library with our marketing, publicity, and financial information—as well as the best practices that will take your business to the next level.
• Communication – You may not consider communication to be a “system,” but we do. In fact, it’s probably the most important one we offer. We've learned that regular conference calls, ongoing coaching and business support are tremendously helpful for strengthening lessons learned and providing the fundamental support and motivation that are critical to succeeding in business.
• Marketing Support – Start your franchise with the support of a brand that’s already running at full speed. We’ll supply you with all of the essential marketing materials: branded truck wrapping; a company website and blog; Public Relations campaigns and more. When people have already read about DoodyCalls in The Wall Street Journal, USA Today, Entrepreneur Magazine and Forbes, saw a report on ABC News or heard about our service on the radio, think how much easier your job just got.

Next: Training: Up and Running In Days >>

This web site and the franchise sales information on this site do not constitute an offer to sell a franchise. The offer of a franchise can only be made through the delivery of an FDD. Certain states require that we register the FDD in those states. The communications on this web site are not directed by us to the residents of any of those states. Moreover, we will not offer or sell franchises in those states until we have registered the franchise (or obtained an applicable exemption from registration) and delivered the FDD to the prospective franchisee in compliance with applicable law.